Book now

Privacy Policy

§ 1 Information about the collection of personal data

(1) Below we inform you about the collection of personal data when you use our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

(2) Controller pursuant to Art. 4 (7) GDPR:

Villa Gminder Hotel GmbH
Poststraße 1-3
88048 Friedrichshafen
post@seegut-zeppelin.de
T +49 7541 959 360

(3) If you contact us by e-mail or via the contact form, we store the data you provide (e-mail address and, where applicable, name and telephone number) in order to answer your questions. The data arising in this context is deleted as soon as storage is no longer necessary or is subject to statutory retention obligations. Legal basis: Art. 6 (1) (f) GDPR (legitimate interest) or Art. 6 (1) (b) GDPR (pre-contractual measures).

§ 2 Your rights

(1) Under the GDPR you have the following rights:

  • Access to the data stored about you (Art. 15 GDPR)
  • Rectification or erasure of incorrect or unlawfully processed data (Art. 16, 17 GDPR)
  • Restriction of the processing of your data (Art. 18 GDPR)
  • Objection to the processing of your data (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)
  • Lodging a complaint with a data protection supervisory authority

Competent supervisory authority: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg (State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg)
Königstraße 10a, 70173 Stuttgart
Web: https://www.baden-wuerttemberg.datenschutz.de

§ 3 Collection of personal data when you visit our website

(1) If you use our website purely for information purposes, we only record the technically necessary data required to provide the website and to ensure its stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • HTTP status code
  • Browser type and version
  • Operating system and its interface
  • Language and version of the browser software

Processing takes place on the basis of Art. 6 (1) (f) GDPR (legitimate interest).

(2) Our website uses cookies to improve usability and to provide certain functions. Cookies are small text files that are stored on your device and through which the browser transmits information to us. Cookies cannot run programs or transfer viruses to your computer.

(a) Types of cookies:

  • Transient cookies (session cookies): These are deleted automatically when you close your browser. They store a so-called session ID, which allows different requests from your browser to be assigned to a single session. This means your computer can be recognized when you return to our website.
  • Persistent cookies: These remain stored on your device for a predefined period and are then deleted automatically. They allow us to recognize you on your next visit and to save your preferred settings.
  • Third-party cookies: These are set by third-party providers in order to make various functions available (e.g. analytics or social media integration). We use such cookies for Google Analytics and social media plug-ins, for example.

(b) Managing cookies: You can adjust your cookie settings individually in your browser and, for example, refuse to accept third-party cookies or all cookies. Please note, however, that this may limit the functionality of the website. You can delete cookies at any time in your browser settings.

(c) Our website uses cookies to improve usability. You can disable cookies in your browser settings.

§ 4 Use of specific services

(1) Google Analytics
Our website uses Google Analytics to analyze usage. Google Analytics uses cookies. You can prevent your data from being collected by downloading a browser plug-in at https://tools.google.com/dlpage/gaoptout Further information: https://support.google.com/analytics/answer/6004245
Legal basis: Art. 6 (1) (f) GDPR.

(2) Google Ads & Remarketing
Our website uses Google Ads conversion tracking and Google Remarketing in order to measure the success of our advertising campaigns and to display relevant ads. Cookies may be used to record whether users reached our website via a Google ad. This helps us to optimize our marketing activities and to deliver interest-based advertising.

Data collected:

  • IP address (anonymized)
  • Pages visited
  • Interactions with ads
  • Browser and device data

You can object to the collection of your data by Google Ads conversion tracking and Google Remarketing by using Google's opt-out function: https://www.google.com/settings/ads
You can find further information on how Google uses data here: https://www.google.com/intl/de/policies/privacy
Legal basis: Art. 6 (1) (f) GDPR.

(3) Hotjar
Our website uses Hotjar (Hotjar Ltd., Malta) for user analysis. Hotjar stores anonymized data on:

  • Behavior on the website (clicks, scrolling)
  • IP address (stored in truncated form only)
  • Device type and screen size
  • Browser type, geographic location (country only)
  • Language settings

Purpose: improving the user experience. Opt-out: https://www.hotjar.com/policies/do-not-track/
Further information: https://www.hotjar.com/legal/policies/privacy/
Legal basis: Art. 6 (1) (f) GDPR.

(4) Aleno (table reservations)
Our website uses the Aleno service (aleno AG, Aegertenstrasse 6, CH-8003 Zürich) for online table reservations.
Data collected: name, address, e-mail address, telephone number.
Legal basis: Art. 6 (1) (b) GDPR.
Further information: https://www.aleno.me/de/policy

(5) DialogShift (Chatbot)
Our website uses the chat service of DialogShift GmbH, Torstr. 201, 10115 Berlin.
Data collected: chat history, cookies for recognition, contact details provided voluntarily.
Legal basis: Art. 6 (1) (a) GDPR.
Further information: https://www.dialogshift.com/datenschutz

(6) OnePageBooking & VoucherBooking (HotelNetSolutions)
Our website uses OnePageBooking & VoucherBooking from HotelNetSolutions GmbH for online bookings and voucher management.
Data collected: name, address, e-mail address, telephone number, travel data, payment information.
Legal basis: Art. 6 (1) (b) GDPR.
Further information: https://hotelnetsolutions.de/datenschutz

(7) Eye-Able Assist (accessibility)

Eye-Able® is software from Web Inclusion GmbH designed to give everyone barrier-reduced access to information on the internet. The files required for this, such as JavaScript, style sheets and images, are loaded from an external server. When functions are activated, Eye-Able® uses the browser's local storage to save the settings. All settings are stored locally only and are not transmitted any further. In order to fend off attacks and to provide our service in near real time, Eye-Able® uses the content delivery network (CDN) of BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). It is used for the purpose of fulfilling our contract with our customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR). All transmitted data and servers remain within the EU at all times so that processing can comply with the GDPR. Web Inclusion GmbH does not record or analyze personal user behavior or any other personal data at any time. To ensure processing in compliance with data protection law, Web Inclusion GmbH has concluded data processing agreements with our host, BunnyWay. Further information can be found in the privacy policies: eye-able.com/datenschutz-eye-able/bunny.net/privacy

§ 5 Social media plug-ins & external services

Our website uses social media plug-ins with the "two-click solution". A connection to the networks is only established once they have been activated.
Social media plug-ins used:

Google Maps & YouTube
Our website uses embedded maps from Google Maps and videos from YouTube.
Privacy policy: https://www.google.de/intl/de/policies/privacy
Legal basis: Art. 6 (1) (f) GDPR.

§ 6 Newsletter

(1) With your consent you can subscribe to our newsletter, with which we inform you about current offers, news and events. The goods and services advertised are named in the declaration of consent.

(2) We use the double opt-in procedure for signing up to our newsletter. After signing up you will receive an e-mail at the address you provided, in which we ask you to confirm your subscription. Your registration only becomes effective after this confirmation. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. We also store your IP address and the time of registration and confirmation in order to be able to prove your registration and to investigate any possible misuse.

(3) The only mandatory information required to send the newsletter is your e-mail address. Providing further, separately marked data (e.g. your name) is voluntary and is used to address you personally.

(4) The newsletter is sent via the Dailypoint service. Dailypoint acts as a processor on our behalf and ensures the security of your data through appropriate technical and organizational measures. You can find further information on data protection at Dailypoint here: https://www.dailypoint.com/de/datenschutz.

(5) Withdrawing your consent: You can unsubscribe from the newsletter at any time by using the unsubscribe link provided in every newsletter e-mail or by contacting us by e-mail at post@seegut-zeppelin.de. Your data will be deleted after you unsubscribe, unless statutory retention obligations apply.

Legal basis: Art. 6 (1) (a) GDPR (consent).

§ 7 Objection to the processing of your data

You can object to the processing of your personal data at any time. To do so, please contact us at:

Villa Gminder Hotel GmbH
Poststraße 1-3
88048 Friedrichshafen
E-mail: post@seegut-zeppelin.de

Book online